All members who have provided an email address have a My EAC/Mon ACB account. If you have not logged into your account yet, simply request a password reset using your email address.
Password Reset Email Not Received?
Safe Senders: We have learned that some members are not receiving emails with password reset links, information about the speakers series and/or eThreads. Sometimes, it’s email from eac-acb.ca; in other cases, it’s from zoom.us. EAC/ACB has looked into the problem and is confident that the emails are sent to all. If you are not receiving these emails, please add the EAC-ACB.CA and ZOOM.US domains to your safe senders’ list so you don’t miss out. Every email service provider is different, so search your provider’s website for directions on how to use their safe senders’ tool.
The password reset is always sent to the email address we have on file. Sometimes it goes into your spam or junk mail folder. If it’s not there, that means that your email provider is blocking it from getting through OR we have an incorrect or out-of-date email address. Please reach out for assistance on our contact page.
Have you recently changed your email address and/or other contact information? If so, let us know using the “Update Contact Information” form.